Absolutely. LOUNJI is made with real life and real skin in mind. Our products are designed to feel gentle, comfortable, and easy to work into your everyday routine.

Our formulas do not contain ingredients that we currently consider unsafe for use during pregnancy. However, every pregnancy is different, so we always recommend checking with your doctor or healthcare professional before introducing a new product.

Nope. LOUNJI is cruelty-free and never tests its products on animals.

Ingredients, directions, and product-specific information can be found on each product page.

Most LOUNJI products have a 2.5–3 year shelf life when stored properly. Keep your products somewhere cool, dry, and away from direct sunlight to help keep them feeling their best.

Basically: keep LOUNJI cozy, not toasty.

Each product page includes information about what the product is designed to do, how to use it, and what's inside.

Select the product you'd like to purchase, choose Add to Bag, and follow the checkout process.

If you need to make a change or cancellation, contact LOUNJI as soon as possible. While we can't guarantee changes can be made once an order is processing, we'll always do our best to help.

Orders can only be cancelled if it has not yet been shipped.

You'll receive an order confirmation after your purchase is successfully placed.

Contact LOUNJI customer care as soon as possible with your order number and photos of the issue so we can help make it right.

LOUNJI currently ships within the United States.

LOUNJI ships from Pennsylvania.

Standard U.S. shipping is $8.00

Yes. U.S. orders of $50 or more qualify for free standard shipping.

Orders are typically processed within 2–3 business days excluding weekends and holidays.

Shipping can take approximately 4–8 days depending on your location, though your order may arrive sooner.

Not just yet. We don't currently offer expedited shipping, but keep an eye out—we may be adding faster options down the road.

Yes. Tracking information will be provided once your order has shipped.

At the moment, LOUNJI does not accept returns. We know—not the most exciting answer.

As we grow, we'll continue to evaluate our return policy and make updates when we can.

At this time, LOUNJI does not offer returns. If there's an issue with your order, please reach out to us so we can help. NO RETURNS.

For questions, concerns, or just a little help, email us at: hellolounji@gmail.com

Our team typically responds within 24–48 hours. We appreciate your patience while we get back to you.

LOUNJI Gives is LOUNJI's commitment to creating greater care, connection, and opportunity in communities.

1% of LOUNJI sales goes to LOUNJI Gives, helping create greater care, connection, and opportunity in communities.

A little extra peace of mind. 

For $0.98, you can add shipping protection to your order for extra peace of mind while it makes its way to you. 

Shipping protection is optional and can be selected at checkout.